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import taeem helpdesk updates

This commit is contained in:
Samir Ladoui 2025-03-18 05:30:09 +01:00
parent bdcacd8e81
commit 0f36ec5b50
11 changed files with 30 additions and 31 deletions
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6
odex25_helpdesk/odex25_helpdesk/__manifest__.py
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{ {
'name': 'Helpdesk', 'name': 'Helpdesk',
'version': '1.3', 'version': '1.3',
'category': 'Odex25 Services/helpdesk',
'sequence': 110, 'sequence': 110,
'summary': 'Track, prioritize, and solve customer tickets', 'summary': 'Track, prioritize, and solve customer tickets',
'author': "Expert Co Ltd", 'author': "Expert Co. Ltd.",
'website': "http://www.ex.com", 'website': "http://www.exp-sa.com",
'category': 'Odex25-Helpdesk/Odex25-Helpdesk',
'depends': [ 'depends': [
'base_setup', 'base_setup',
'mail', 'mail',

6
odex25_helpdesk/odex25_helpdesk_assignation_method/__manifest__.py
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{ {
'name': 'EXP Helpdesk Assignation methods', 'name': 'EXP Helpdesk Assignation methods',
'category': 'Hidden',
'summary': 'Ticket Assignation methods for team members considering ticket types', 'summary': 'Ticket Assignation methods for team members considering ticket types',
'author': "Expert Co Ltd", 'author': "Expert Co. Ltd.",
'website': "http://www.ex.com", 'website': "http://www.exp-sa.com",
'category': 'Odex25-Helpdesk/Odex25-Helpdesk',
'depends': ['odex25_helpdesk_security'], 'depends': ['odex25_helpdesk_security'],
'description': """ 'description': """
Ticket Assignation methods for team members considering ticket types Ticket Assignation methods for team members considering ticket types

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odex25_helpdesk/odex25_helpdesk_reopen/__manifest__.py
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{ {
'name': 'EXP Helpdesk Reopen', 'name': 'EXP Helpdesk Reopen',
'summary': 'adding reopen feature to helpdesk', 'summary': 'adding reopen feature to helpdesk',
'author': "Expert Co Ltd", 'author': "Expert Co. Ltd.",
'website': "http://www.ex.com", 'website': "http://www.exp-sa.com",
'category': 'Odex25-Helpdesk/Odex25-Helpdesk',
'depends': ['odex25_helpdesk'], 'depends': ['odex25_helpdesk'],
'description': """ 'description': """
ODEX system is over than 200+ modules developed by love of Expert Company, based on ODOO system ODEX system is over than 200+ modules developed by love of Expert Company, based on ODOO system

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odex25_helpdesk/odex25_helpdesk_sale/__manifest__.py
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{ {
'name': 'Helpdesk After Sales', 'name': 'Helpdesk After Sales',
'category': 'Odex25 Services/helpdesk',
'summary': 'Project, Tasks, After Sales', 'summary': 'Project, Tasks, After Sales',
'author': "Expert Co Ltd", 'author': "Expert Co. Ltd.",
'website': "http://www.ex.com", 'website': "http://www.exp-sa.com",
'category': 'Odex25-Helpdesk/Odex25-Helpdesk',
'depends': ['odex25_helpdesk', 'sale_management'], 'depends': ['odex25_helpdesk', 'sale_management'],
'auto_install': True, 'auto_install': True,
'description': """ 'description': """

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odex25_helpdesk/odex25_helpdesk_security/__manifest__.py
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{ {
'name': 'EXP Helpdesk Security', 'name': 'EXP Helpdesk Security',
'category': 'Hidden',
'summary': 'Ticket Security', 'summary': 'Ticket Security',
'author': "Expert Co Ltd", 'author': "Expert Co. Ltd.",
'website': "http://www.ex.com", 'website': "http://www.exp-sa.com",
'category': 'Odex25-Helpdesk/Odex25-Helpdesk',
'depends': ['odex25_helpdesk','odex25_helpdesk_reopen'], 'depends': ['odex25_helpdesk','odex25_helpdesk_reopen'],
'description': """ 'description': """
Ticket Security Ticket Security

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odex25_helpdesk/odex25_helpdesk_sla_escalation_reminder/__manifest__.py
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{ {
'name': 'EXP Helpdesk SLA Escalation Reminder', 'name': 'EXP Helpdesk SLA Escalation Reminder',
'category': 'Hidden',
'summary': 'Reminder in SLA Policy to reminde the team leader of the task depending on configuration', 'summary': 'Reminder in SLA Policy to reminde the team leader of the task depending on configuration',
'author': "Expert Co Ltd", 'author': "Expert Co. Ltd.",
'website': "http://www.ex.com", 'website': "http://www.exp-sa.com",
'category': 'Odex25-Helpdesk/Odex25-Helpdesk',
'depends': ['odex25_helpdesk'], 'depends': ['odex25_helpdesk'],
'description': """ 'description': """
Reminder in SLA Policy to reminde the team leader of the task depending on configuration Reminder in SLA Policy to reminde the team leader of the task depending on configuration

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odex25_helpdesk/odex25_helpdesk_stock/__manifest__.py
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{ {
'name': 'Helpdesk Stock', 'name': 'Helpdesk Stock',
'category': 'Odex25 Services/Helpdesk',
'summary': 'Project, Tasks, Stock', 'summary': 'Project, Tasks, Stock',
'author': "Expert Co Ltd", 'author': "Expert Co. Ltd.",
'website': "http://www.ex.com", 'website': "http://www.exp-sa.com",
'category': 'Odex25-Helpdesk/Odex25-Helpdesk',
'depends': ['odex25_helpdesk_sale', 'stock'], 'depends': ['odex25_helpdesk_sale', 'stock'],
'auto_install': False, 'auto_install': False,
'description': """ 'description': """

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odex25_helpdesk/odex25_hr_gantt/__pycache__/__init__.cpython-38.pyc Normal file
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odex25_helpdesk/odex25_website_helpdesk_form/__manifest__.py
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{ {
'name': 'Online Ticket Submission', 'name': 'Online Ticket Submission',
'category': 'Website/Website',
'sequence': 58, 'sequence': 58,
'summary': 'Qualify helpdesk queries with a website form', 'summary': 'Qualify helpdesk queries with a website form',
'author': "Expert Co Ltd", 'author': "Expert Co. Ltd.",
'website': "http://www.ex.com", 'website': "http://www.exp-sa.com",
'category': 'Odex25-Helpdesk/Odex25-Helpdesk',
'depends': [ 'depends': [
'website_form', 'website_form',
'odex25_website_helpdesk', 'odex25_website_helpdesk',

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odex25_helpdesk/odex25_website_helpdesk_livechat/__manifest__.py
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{ {
'name': 'Website IM Livechat Helpdesk', 'name': 'Website IM Livechat Helpdesk',
'category': 'Odex25 Services/Helpdesk',
'sequence': 58, 'sequence': 58,
'summary': 'Ticketing, Support, Livechat', 'summary': 'Ticketing, Support, Livechat',
'author': "Expert Co Ltd", 'author': "Expert Co. Ltd.",
'website': "http://www.ex.com", 'website': "http://www.exp-sa.com",
'category': 'Odex25-Helpdesk/Odex25-Helpdesk',
'depends': [ 'depends': [
'odex25_website_helpdesk', 'odex25_website_helpdesk',
'website_livechat', 'website_livechat',

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odex25_helpdesk/odex25_website_helpdesk_slides/__manifest__.py
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{ {
'name': 'Website Slides Helpdesk', 'name': 'Website Slides Helpdesk',
'category': 'Odex25 Services/Helpdesk',
'sequence': 58, 'sequence': 58,
'summary': 'Ticketing, Support, Slides', 'summary': 'Ticketing, Support, Slides',
'author': "Expert Co Ltd", 'author': "Expert Co. Ltd.",
'website': "http://www.ex.com", 'website': "http://www.exp-sa.com",
'category': 'Odex25-Helpdesk/Odex25-Helpdesk',
'depends': [ 'depends': [
'odex25_website_helpdesk', 'odex25_website_helpdesk',
'website_slides', 'website_slides',