From 318e1121546f1b6eafe5eaac99f481e357f6deb6 Mon Sep 17 00:00:00 2001
From: mohammed-alkhazrji <M.Alkhazrji@exp-sa.com>
Date: Sun, 20 Jul 2025 21:25:55 +0300
Subject: [PATCH] add details

---
 .../views/help_request_view.xml               | 26 ++++++++++++-------
 odex25_helpdesk/odex25_helpdesk/i18n/ar.po    |  7 +++++
 .../odex25_helpdesk/models/odex25_helpdesk.py |  3 +++
 .../models/odex25_helpdesk_ticket.py          |  3 ++-
 .../views/odex25_helpdesk_views.xml           |  2 ++
 5 files changed, 31 insertions(+), 10 deletions(-)

diff --git a/odex25_helpdesk/helpdesk_employee_request/views/help_request_view.xml b/odex25_helpdesk/helpdesk_employee_request/views/help_request_view.xml
index 6fb0a4ce7..adb2edcb6 100644
--- a/odex25_helpdesk/helpdesk_employee_request/views/help_request_view.xml
+++ b/odex25_helpdesk/helpdesk_employee_request/views/help_request_view.xml
@@ -88,15 +88,18 @@
     <record id="ticket_request_view_form" model="ir.ui.view">
         <field name="name">odex25_helpdesk.ticket.request.form</field>
         <field name="model">odex25_helpdesk.ticket</field>
-        <field name="groups_id"
-               eval="[(4, ref('helpdesk_employee_request.group_helpdesk_employee'))]"/>
+        <field name="groups_id" eval="[
+            (4, ref('helpdesk_employee_request.group_helpdesk_employee')),
+            (4, ref('helpdesk_employee_request.group_odex25_helpdesk_direct_manager'))
+        ]"/>
+
         <field name="arch" type="xml">
             <form string="Helpdesk Ticket">
                 <header>
                     <field name="show_button_next" invisible="1"/>
                     <field name="show_button_previous" invisible="1"/>
                     <field name="show_button_rejection" invisible="1"/>
-
+                <field name="is_read_only_ticket" invisible="1"/>
                     <field name="show_button_draft" invisible="1"/>
 
                  <field name="stage_id" widget="statusbar" options="{'fold_field': 'fold'}" readonly="1"/>
@@ -113,7 +116,7 @@
                         attrs="{'invisible': [('show_button_draft', '=', False)]}"/>
 
                 </header>
-                <sheet>
+                <sheet attrs="{'readonly':[('is_read_only_ticket','=',True)]}">
                     <div class="oe_title">
                         <h1>
                             <field name="name" class="field_name" placeholder="Subject..." attrs="{'readonly':[('is_submitted','=',True)]}"/>
@@ -132,6 +135,7 @@
                         </group>
                         <group>
                             <field name="partner_id"  string="Customer"
+                                   attrs="{'readonly':[('is_read_only_ticket','=',True)]}"
                                    options='{"no_open": True, "no_create": True}'/>
                             <field name="partner_email" readonly="1"/>
                             <field name="department_id" readonly="1" options='{"no_open": True, "no_create": True}'/>
@@ -221,12 +225,16 @@
 <record id="action_helpdesk_ticket_direct_manager" model="ir.actions.act_window">
     <field name="name">Employee Requests (My Staff)</field>
     <field name="res_model">odex25_helpdesk.ticket</field>
-    <field name="view_mode">tree,form</field>
+            <field name="view_ids" eval="[(5, 0, 0),
+              (0, 0, {'view_mode': 'tree'}),
+            (0, 0, {'view_mode': 'form', 'view_id': ref('helpdesk_employee_request.ticket_request_view_form')})]"/>
     <field name="domain">[('ticket_service_type','=','request')]</field>
-    <field name="context" eval="{
-        'default_ticket_service_type': 'request',
-        'active_test':False
-    }"/>
+        <field name="context" eval="{
+            'employee_request': True,
+            'default_active': False,
+            'default_ticket_service_type': 'request',
+            }"/>
+
 </record>
 
 
diff --git a/odex25_helpdesk/odex25_helpdesk/i18n/ar.po b/odex25_helpdesk/odex25_helpdesk/i18n/ar.po
index 57be87f00..b1f64877e 100644
--- a/odex25_helpdesk/odex25_helpdesk/i18n/ar.po
+++ b/odex25_helpdesk/odex25_helpdesk/i18n/ar.po
@@ -3559,6 +3559,13 @@ msgstr "فقط أعضاء مجموعة '%s' يمكنهم اعتماد هذه ا
 msgid "Only the employee's manager can proceed with this stage."
 msgstr "فقط مدير الموظف يمكنه اعتماد هذه المرحلة."
 
+
+#. module: odex25_helpdesk
+#: code:addons/odex25_helpdesk/models/odex25_helpdesk_ticket.py:0
+msgid "You cannot proceed because you are not the employee linked to this ticket."
+msgstr "لا يمكنك المتابعة لأنك لست الموظف المرتبط بهذه التذكرة."
+
+
 #. module: odex25_helpdesk
 #: code:addons/odex25_helpdesk/models/odex25_helpdesk_ticket.py:0
 #, python-format
diff --git a/odex25_helpdesk/odex25_helpdesk/models/odex25_helpdesk.py b/odex25_helpdesk/odex25_helpdesk/models/odex25_helpdesk.py
index b5549fa94..ae297190b 100644
--- a/odex25_helpdesk/odex25_helpdesk/models/odex25_helpdesk.py
+++ b/odex25_helpdesk/odex25_helpdesk/models/odex25_helpdesk.py
@@ -484,6 +484,9 @@ class odex25_helpdeskStage(models.Model):
         string="Final Rejection Stage",
         help="Mark this stage as the final rejection stage."
     )
+    is_read_only = fields.Boolean(string='Readonly Field',default=False,)
+
+
     def unlink(self):
         stages = self
         default_team_id = self.env.context.get('default_team_id')
diff --git a/odex25_helpdesk/odex25_helpdesk/models/odex25_helpdesk_ticket.py b/odex25_helpdesk/odex25_helpdesk/models/odex25_helpdesk_ticket.py
index e195d4ac7..22dc6038b 100644
--- a/odex25_helpdesk/odex25_helpdesk/models/odex25_helpdesk_ticket.py
+++ b/odex25_helpdesk/odex25_helpdesk/models/odex25_helpdesk_ticket.py
@@ -324,7 +324,7 @@ class odex25_helpdeskTicket(models.Model):
     show_button_rejection = fields.Boolean(related='stage_id.final_rejection', store=True)
     manager_id = fields.Many2one('res.users', string='Employee', readonly=True)
     show_button_draft = fields.Boolean(related='stage_id.final_rejection_stage', store=True)
-
+    is_read_only_ticket =  fields.Boolean(related='stage_id.is_read_only', store=True)
 
     @api.onchange('partner_id')
     def _onchange_partner_id_set_employee(self):
@@ -1074,6 +1074,7 @@ class odex25_helpdeskTicket(models.Model):
 
     def action_rejection(self):
         self.ensure_one()
+        self._validate_stage_transition()
         rejection_stage = self.team_id.stage_ids.filtered(
             lambda s: s.final_rejection_stage)
         if not rejection_stage:
diff --git a/odex25_helpdesk/odex25_helpdesk/views/odex25_helpdesk_views.xml b/odex25_helpdesk/odex25_helpdesk/views/odex25_helpdesk_views.xml
index f25c24a48..1efbf62e8 100644
--- a/odex25_helpdesk/odex25_helpdesk/views/odex25_helpdesk_views.xml
+++ b/odex25_helpdesk/odex25_helpdesk/views/odex25_helpdesk_views.xml
@@ -127,6 +127,7 @@
                     </group>
                     <group string="Stage" >
                         <field name="final_rejection_stage"/>
+                        <field name="is_read_only"/>
                         <field name="next_stage" attrs="{'invisible': [('final_rejection_stage', '=', True)]}"/>
                         <field name="previous_stage" attrs="{'invisible': [('final_rejection_stage', '=', True)]}"/>
 
@@ -580,6 +581,7 @@
                     <field name="is_self_assigned" invisible="1"/>
                     <field name="show_button_previous" invisible="1"/>
                     <field name="show_button_rejection" invisible="1"/>
+                    <field name="is_read_only_ticket" invisible="1"/>
                     <field name="stage_id" widget="statusbar" options="{'fold_field': 'fold'}" readonly="1"/>
 
                     <button name="assign_ticket_to_self" string="Assign To Me" type="object" class="oe_highlight"