change the actit
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mohammed-alkhazrji
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0618d0eb04
commit
da8c652e08
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@ -1093,128 +1093,3 @@ class odex25_helpdeskTicket(models.Model):
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self.stage_id = draft_stage.id
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else:
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raise ValidationError(_("No draft stage found."))
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def write(self, vals):
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if vals.get('stage_id'):
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new_stage = self.env['odex25_helpdesk.stage'].browse(vals['stage_id'])
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if new_stage.is_close:
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vals['is_submitted'] = True
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return super().write(vals)
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# def _resolve_next_stage(self):
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# """Return the best next stage according to the following order:
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# 1) If `next_stage` is set and unique -> use it.
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# 2) If there are multiple -> take the first one that intersects with the team's stages.
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# 3) If not set -> use the first stage with a higher sequence than the current one within the team.
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# """
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#
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# self.ensure_one()
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# if self.stage_id.employee_created:
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# if self.partner_id != self.env.user.partner_id:
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# raise ValidationError(
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# _("You cannot proceed to the next stage because you are not the employee linked to this ticket."))
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# if self.stage_id.manager_approved:
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# employee = self.env['hr.employee'].search([('user_partner_id', '=', self.partner_id.id)], limit=1)
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#
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# if not employee:
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# raise ValidationError(_("Employee not found based on partner_id."))
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#
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# if employee.parent_id.user_id != self.env.user:
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# raise ValidationError(_("Only the employee's manager can approve this stage."))
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# if self.stage_id.needs_approval:
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# if self.stage_id.is_group_approver:
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# group_ext_id = self.env['ir.model.data'].search([
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# ('model', '=', 'res.groups'),
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# ('res_id', '=', self.stage_id.group_id.id)
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# ], limit=1).complete_name
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#
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# if not self.env.user.has_group(group_ext_id):
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# raise ValidationError(
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# _("Only members of the '%s' group can approve this stage.") % self.stage_id.group_id.name)
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#
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# else:
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# if self.stage_id.user_id != self.env.user:
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# raise ValidationError(_("Only '%s' can approve this stage.") % self.stage_id.user_id.name)
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# if self.stage_id.next_stage:
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# return self.stage_id.next_stage
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#
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# stages = self.team_id.stage_ids.sorted(key=lambda s: s.sequence)
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# for st in stages:
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# if st.sequence > self.stage_id.sequence:
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# return st
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# return False
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# # --------------------------------------------------
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# # Action Buttons
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# # --------------------------------------------------
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# def action_confirm(self):
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# for ticket in self:
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# next_stage = ticket._resolve_next_stage()
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#
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# if not next_stage:
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# raise ValidationError(_("No next stage is configured for this ticket!"))
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# ticket.stage_id = next_stage
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#
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# def action_rejection(self):
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# self.ensure_one()
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# rejection_stage = self.team_id.stage_ids.filtered(lambda s: s.final_rejection_stage)
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# if rejection_stage:
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# self.stage_id = rejection_stage[0]
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# else:
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# raise ValidationError(_("No final rejection stage is defined within the team's stages."))
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#
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# # --------------------------------------------------
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# # Override write to mark is_submitted when closing
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# # --------------------------------------------------
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# def write(self, vals):
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# if vals.get('stage_id'):
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# new_stage = self.env['odex25_helpdesk.stage'].browse(vals['stage_id'])
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# if new_stage.is_close:
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# vals['is_submitted'] = True
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# return super().write(vals)
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#
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# def _resolve_previous_stage(self):
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# self.ensure_one()
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# if self.stage_id.employee_created:
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# if self.partner_id != self.env.user.partner_id:
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# raise ValidationError(
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# _("You cannot proceed to the Previous stage because you are not the employee linked to this ticket."))
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# if self.stage_id.manager_approved:
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# employee = self.env['hr.employee'].search([('user_partner_id', '=', self.partner_id.id)], limit=1)
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#
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# if not employee:
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# raise ValidationError(_("Employee not found based on partner_id."))
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#
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# if employee.parent_id.user_id != self.env.user:
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# raise ValidationError(_("Only the employee's manager can Previous this stage."))
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# if self.stage_id.needs_approval:
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# if self.stage_id.is_group_approver:
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# group_ext_id = self.env['ir.model.data'].search([
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# ('model', '=', 'res.groups'),
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# ('res_id', '=', self.stage_id.group_id.id)
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# ], limit=1).complete_name
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#
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# if not self.env.user.has_group(group_ext_id):
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# raise ValidationError(
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# _("Only members of the '%s' group can approve this stage.") % self.stage_id.group_id.name)
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# else:
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# if self.stage_id.user_id != self.env.user:
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# raise ValidationError(_("Only '%s' can approve this stage.") % self.stage_id.user_id.name)
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# if self.stage_id.previous_stage:
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# return self.stage_id.previous_stage
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# stages = self.team_id.stage_ids.sorted(key=lambda s: s.sequence, reverse=True)
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# for st in stages:
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# if st.sequence < self.stage_id.sequence:
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# return st
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# return False
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#
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# def action_back(self):
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# for ticket in self:
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# prev_stage = ticket._resolve_previous_stage()
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# if not prev_stage:
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# raise ValidationError(_("No previous stage is configured for this ticket!"))
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# ticket.stage_id = prev_stage
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