diff --git a/odex25_ensan/odex_benefit/i18n/ar_001.po b/odex25_ensan/odex_benefit/i18n/ar_001.po
index bbdf84ec1..63c619a0b 100644
--- a/odex25_ensan/odex_benefit/i18n/ar_001.po
+++ b/odex25_ensan/odex_benefit/i18n/ar_001.po
@@ -10026,7 +10026,7 @@ msgstr "تاريخ الطلب"
 
 #. module: odex_benefit
 #: model_terms:ir.ui.view,arch_db:odex_benefit.service_request_form
-msgid "Request First Approve"
+msgid "Operations Manager Approval"
 msgstr "اعتماد رئيس العمليات للطلب"
 
 #. module: odex_benefit
@@ -14825,7 +14825,9 @@ msgstr "بانتظار رئيسة العمليات"
 #: model:ir.model.fields.selection,name:odex_benefit.selection__grant_benefit__state__first_approve
 #: model:ir.model.fields.selection,name:odex_benefit.selection__family_member__state_a__exception_first_approve
 #: model:ir.model.fields.selection,name:odex_benefit.selection__grant_benefit__state__exception_first_approve
+#: model:ir.model.fields.selection,name:odex_benefit.selection__service_request__state__first_approve
 #: model_terms:ir.ui.view,arch_db:odex_benefit.grant_benefit_search
+#: model_terms:ir.ui.view,arch_db:odex_benefit.service_request_search
 msgid "Waiting for Branch Manager"
 msgstr "بانتظار مدير الفرع"
 
@@ -16429,3 +16431,9 @@ msgstr "معلومات عقد الإيجار الجديد"
 #: model:ir.model.fields,field_description:odex_benefit.field_service_request__new_rent_amount_payment
 msgid "New Rent Amount Payment"
 msgstr "مبلغ دفع الإيجار الجديد"
+
+#. module: odex_benefit
+#: model:ir.model.fields.selection,name:odex_benefit.selection__service_request__state__gm_assistant
+#: model_terms:ir.ui.view,arch_db:odex_benefit.service_request_search
+msgid "Waiting Assistant General Manager"
+msgstr "بانتظار مساعد المدير العام"
\ No newline at end of file
diff --git a/odex25_ensan/odex_benefit/models/service_request.py b/odex25_ensan/odex_benefit/models/service_request.py
index 869ed908e..3fd7388ca 100644
--- a/odex25_ensan/odex_benefit/models/service_request.py
+++ b/odex25_ensan/odex_benefit/models/service_request.py
@@ -146,6 +146,9 @@ class ServiceRequest(models.Model):
             ('researcher', 'Researcher'),
             ('waiting_approve', 'Waiting for Operation Manager'),
             ('first_approve', 'Waiting for Branch Manager'),
+            ('family_services_manager', 'Waiting Family Services Manager'),
+            ('legal_department', 'Waiting Legal Department'),
+            ('projects_department', 'Waiting Projects Department'),
             ('gm_assistant', 'Waiting Assistant General Manager'),
             ('accounting_approve', 'Accounting Approve'),
             ('approval_of_beneficiary_services', 'Approval of beneficiary services'),
@@ -440,7 +443,32 @@ class ServiceRequest(models.Model):
 
     def action_branch_manager_approve(self):
         for rec in self:
-            if rec.service_cat.needs_beneficiary_manager_approval:
+            if rec.service_cat.needs_services_head_approval or rec.exception:
+                rec.state = 'family_services_manager'
+            else:
+                rec.state = 'accounting_approve'
+
+    def action_family_services_manager_approve(self):
+        for rec in self:
+            if rec.service_cat.needs_legal_approval:
+                rec.state = 'legal_department'
+            elif rec.service_cat.needs_project_management_approval:
+                rec.state = 'projects_department'
+            elif rec.service_cat.needs_beneficiary_manager_approval or rec.exception:
+                rec.state = 'gm_assistant'
+            else:
+                rec.state = 'accounting_approve'
+
+    def action_legal_department_approve(self):
+        for rec in self:
+            if rec.service_cat.needs_project_management_approval:
+                rec.state = 'projects_department'
+            elif rec.service_cat.needs_beneficiary_manager_approval:
+                rec.state = 'gm_assistant'
+
+    def action_projects_department_approve(self):
+        for rec in self:
+            if rec.service_cat.needs_beneficiary_manager_approval or rec.exception:
                 rec.state = 'gm_assistant'
             else:
                 rec.state = 'accounting_approve'
diff --git a/odex25_ensan/odex_benefit/security/security_view.xml b/odex25_ensan/odex_benefit/security/security_view.xml
index e323900b1..130415a4b 100644
--- a/odex25_ensan/odex_benefit/security/security_view.xml
+++ b/odex25_ensan/odex_benefit/security/security_view.xml
@@ -119,6 +119,25 @@
             <field name="users" eval="[(4, ref('base.user_root'))]"/>
         </record>
 
+        <record id="group_family_services_manager" model="res.groups">
+            <field name="name">Family Services Manager</field>
+            <field name="category_id" ref="module_category_benefit"/>
+            <field name="users" eval="[(4, ref('base.user_root'))]"/>
+             <field name="implied_ids" eval="[(4, ref('group_benefit_manager'))]"/>
+        </record>
+
+        <record id="group_service_legal_department" model="res.groups">
+            <field name="name">Services - Legal Department</field>
+            <field name="category_id" ref="module_category_benefit"/>
+            <field name="users" eval="[(4, ref('base.user_root'))]"/>
+        </record>
+
+        <record id="group_service_projects_department" model="res.groups">
+            <field name="name">Services - Projects Department</field>
+            <field name="category_id" ref="module_category_benefit"/>
+            <field name="users" eval="[(4, ref('base.user_root'))]"/>
+        </record>
+
         <!-- Add rules for grant.benefit -->
         <record id="grant_benefit_show_all_rule" model="ir.rule">
             <field name="name">Show All Benefits Profiles</field>
@@ -269,5 +288,13 @@
             <field name="groups" eval="[(4, ref('group_benefit_branch_manager')), (4, ref('group_benefit_woman_commitee'))]"/>
             <field name="active" eval="True" />
         </record>
+
+        <record id="service_request_rule_legal_department" model="ir.rule">
+            <field name="name">Service Requests - Legal Department</field>
+            <field name="model_id" ref="model_service_request"/>
+            <field name="groups" eval="[(4, ref('odex_benefit.group_service_legal_department'))]"/>
+            <field name="domain_force">[('service_cat.needs_legal_approval', '=', True)]</field>
+            <field name="active" eval="True"/>
+        </record>
     </data>
 </odoo>
diff --git a/odex25_ensan/odex_benefit/views/service_request.xml b/odex25_ensan/odex_benefit/views/service_request.xml
index f6286b7f4..cceb1aad8 100644
--- a/odex25_ensan/odex_benefit/views/service_request.xml
+++ b/odex25_ensan/odex_benefit/views/service_request.xml
@@ -17,7 +17,7 @@
                                 string="Refuse" class="btn btn-danger"
                                 states="researcher" groups="odex_benefit.group_benefit_researcher"/>
                         <button name="action_operations_chief_approve" type="object"
-                                string="Request First Approve" class="oe_highlight"
+                                string="Operations Manager Approval" class="oe_highlight"
                                 confirm="Are you sure you want to first approve  ?"
                                 states="waiting_approve"
                                 groups="odex_benefit.group_benefit_woman_commitee"
@@ -45,6 +45,55 @@
                                 states="first_approve"
                                 groups="odex_benefit.group_benefit_branch_manager"
                         />
+
+                        <button name="action_family_services_manager_approve" type="object"
+                                string="Family Services Manager Approval" class="oe_highlight"
+                                states="family_services_manager"
+                                groups="odex_benefit.group_family_services_manager"
+                        />
+                        <button name="action_first_refuse" type="object"
+                                string="Return the request to the specialist" class="btn btn-warning"
+                                states="family_services_manager"
+                                groups="odex_benefit.group_family_services_manager"
+                        />
+                        <button name="action_refuse" type="object"
+                                string="Refuse" class="btn btn-danger"
+                                states="family_services_manager"
+                                groups="odex_benefit.group_family_services_manager"
+                        />
+
+                        <button name="action_legal_department_approve" type="object"
+                                string="Legal Department Approval" class="oe_highlight"
+                                states="legal_department"
+                                groups="odex_benefit.group_service_legal_department"
+                        />
+                        <button name="action_first_refuse" type="object"
+                                string="Return the request to the specialist" class="btn btn-warning"
+                                states="legal_department"
+                                groups="odex_benefit.group_service_legal_department"
+                        />
+                        <button name="action_refuse" type="object"
+                                string="Refuse" class="btn btn-danger"
+                                states="legal_department"
+                                groups="odex_benefit.group_service_legal_department"
+                        />
+
+                        <button name="action_projects_department_approve" type="object"
+                                string="Projects Department Approval" class="oe_highlight"
+                                states="projects_department"
+                                groups="odex_benefit.group_service_projects_department"
+                        />
+                        <button name="action_first_refuse" type="object"
+                                string="Return the request to the specialist" class="btn btn-warning"
+                                states="projects_department"
+                                groups="odex_benefit.group_service_projects_department"
+                        />
+                        <button name="action_refuse" type="object"
+                                string="Refuse" class="btn btn-danger"
+                                states="projects_department"
+                                groups="odex_benefit.group_service_projects_department"
+                        />
+
                         <button name="action_accounting_approve" type="object"
                                 string="Accounting Approve" class="oe_highlight"
                                 confirm="Are you sure you want to approve  ?"
@@ -93,6 +142,16 @@
                                 confirm="Are you sure you want to approve  ?"
                                 states="gm_assistant"
                                 groups="odex_benefit.group_benefit_branch_manager,odex_benefit.group_benefit_manager"/>
+                        <button name="action_first_refuse" type="object"
+                                string="Return the request to the specialist" class="btn btn-warning"
+                                states="gm_assistant"
+                                 groups="odex_benefit.group_benefit_branch_manager,odex_benefit.group_benefit_manager"
+                        />
+                        <button name="action_refuse" type="object"
+                                string="Refuse" class="btn btn-danger"
+                                states="gm_assistant"
+                                 groups="odex_benefit.group_benefit_branch_manager,odex_benefit.group_benefit_manager"
+                        />
                         <field name="state" widget="statusbar"
                                statusbar_visible="draft,researcher,waiting_approve,first_approve,accounting_approve,send_request_to_supplier,family_received_device,refused"/>
 
@@ -422,14 +481,15 @@
                     <filter string="Draft" name="draft" domain="[('state','=','draft')]"/>
                     <separator/>
                     <separator/>
-                    <filter string="Waiting for Operation Manager" name="waiting_approve" domain="[('state', '=', 'waiting_approve')]"/>
+                    <filter string="Waiting for Operation Manager" name="waiting_approve"
+                            domain="[('state', '=', 'waiting_approve')]"/>
                     <separator/>
                     <separator/>
-                    <filter string="Request First Approve" name="first_approve"
+                    <filter string="Waiting for Branch Manager" name="first_approve"
                             domain="[('state', '=', 'first_approve')]"/>
                     <separator/>
                     <separator/>
-                    <filter string="Request Second Approve" name="gm_assistant"
+                    <filter string="Waiting Assistant General Manager" name="gm_assistant"
                             domain="[('state', '=', 'gm_assistant')]"/>
                     <separator/>
                     <separator/>
diff --git a/odex25_ensan/odex_benefit_project/__manifest__.py b/odex25_ensan/odex_benefit_project/__manifest__.py
index 8c9273b83..14a902b75 100644
--- a/odex25_ensan/odex_benefit_project/__manifest__.py
+++ b/odex25_ensan/odex_benefit_project/__manifest__.py
@@ -7,8 +7,9 @@
     'website': 'http://exp-sa.com',
     'license': 'GPL-3',
     'author': 'Expert Ltd',
-    'depends': ['odex_benefit','project_base'],
-    'data': ['views/services_settings_inherit.xml',
+    'depends': ['odex_benefit', 'project_base'],
+    'data': ['security/security_view.xml',
+             'views/services_settings_inherit.xml',
              'views/project_project_inherit.xml',
              'views/service_request_inherit.xml',
              ],
diff --git a/odex25_ensan/odex_benefit_project/security/security_view.xml b/odex25_ensan/odex_benefit_project/security/security_view.xml
new file mode 100644
index 000000000..aa3c10648
--- /dev/null
+++ b/odex25_ensan/odex_benefit_project/security/security_view.xml
@@ -0,0 +1,11 @@
+<odoo>
+    <data noupdate="1">
+        <record id="service_request_rule_projects_department" model="ir.rule">
+            <field name="name">Service Requests - Project-related (Projects Department)</field>
+            <field name="model_id" ref="model_service_request"/>
+            <field name="groups" eval="[(4, ref('odex_benefit.group_service_projects_department'))]"/>
+            <field name="domain_force">[('service_cat.needs_project_management_approval', '=', True)]</field>
+            <field name="active" eval="True"/>
+        </record>
+    </data>
+</odoo>