171 lines
6.1 KiB
ReStructuredText
171 lines
6.1 KiB
ReStructuredText
=================================
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Management System - Nonconformity
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=================================
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..
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! This file is generated by oca-gen-addon-readme !!
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!! changes will be overwritten. !!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! source digest: sha256:1721057ecb201a73b25c98e801f2bc3c1142e2abe000d09695ee3f4c38b95793
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
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:target: https://odoo-community.org/page/development-status
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:alt: Beta
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.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
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:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
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:alt: License: AGPL-3
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.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fmanagement--system-lightgray.png?logo=github
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:target: https://github.com/OCA/management-system/tree/14.0/mgmtsystem_nonconformity
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:alt: OCA/management-system
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.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
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:target: https://translation.odoo-community.org/projects/management-system-14-0/management-system-14-0-mgmtsystem_nonconformity
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:alt: Translate me on Weblate
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.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
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:target: https://runboat.odoo-community.org/builds?repo=OCA/management-system&target_branch=14.0
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:alt: Try me on Runboat
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|badge1| |badge2| |badge3| |badge4| |badge5|
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This module enables you to manage the nonconformities of your management systems:
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* Quality (ISO 9001)
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* Environment (ISO 14001)
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* Information Security (ISO 27001)
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* Health and Safety (ISO 45001)
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* IT Services (ISO 20000)
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**Table of contents**
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.. contents::
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:local:
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Configuration
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=============
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Users must be added to the appropriate groups within Odoo as follows:
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* Creators: Settings > Users > Groups > Management System / User
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To configure email notifications for certain stages go to:
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* Management System > Configuration > Nonconformities > Stages
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* Click on any stage and click the edit button.
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* Click on the dropdown icon in the field Email Template, select your template and click Save.
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Usage
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=====
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To use this module:
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* Go to Management System > Nonconformities
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* Click on Create to enter the following information:
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* Partner : Customer, supplier or internal personnel
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* Related to: Any reference pointing to the NC (order id, project id, task id, etc.)
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* Responsible: Person responsible for the NC
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* Manager : Person managing the department or owner of the procedure
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* Filled in by: Originator of NC report
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* Origins: The source of the NC, how was it discover
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* Procedures: Against which procedure is the NC
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* Description: Evidence, reference to the standards
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* Click on Save and then on Analysis.
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Go to the newly created NC and fill in the following
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information in the tab named Causes and Analysis:
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* Causes: Add root causes
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* Analysis: Describe the results of the investigation
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* Severity: Select the severity among unfounded, minor and major
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* Immediate action: Create or select an immediate action if appropriate
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Click on the Save button and then on the "Action Plan" button in the top right corner.
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In the Actions tab, select or create new actions by entering the following
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items:
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* Subject: What must be done - Return to Supplier, Use As Is, Scrap, Rework,
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Re-grade, Repair
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* Deadline: Date by which the action must be completed
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* Responsible: Person in charge for implementing the action
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* Type: Immediate, corrective or preventive actions or improvement opportunity
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* Description: Details of the action
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When the action is created, a notification is sent to the person responsible
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for the action.
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Enter comments into the input field below the "Plan Review" section, those comments are required to reach the next stage.
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To begin the work on the planned Actions change the stage of the NC to open by clicking on the "In Progress" button in the top right corner.
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When all actions of the plan are done, their effectiveness must be evaluated
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before closing the NC.
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Known issues / Roadmap
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======================
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* The custom emails should be replaced by Mail Tracking features and Subtypes (like in Project Tasks and Project Issues)
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* Automatically add responsible_user_id._uid, manager_user_id._uid, author_user_id._uid to chatter
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Bug Tracker
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===========
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Bugs are tracked on `GitHub Issues <https://github.com/OCA/management-system/issues>`_.
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In case of trouble, please check there if your issue has already been reported.
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If you spotted it first, help us to smash it by providing a detailed and welcomed
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`feedback <https://github.com/OCA/management-system/issues/new?body=module:%20mgmtsystem_nonconformity%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
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Do not contact contributors directly about support or help with technical issues.
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Credits
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=======
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Authors
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~~~~~~~
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* Savoir-faire Linux
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Contributors
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~~~~~~~~~~~~
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* Daniel Reis <dreis.pt@hotmail.com>
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* Glen Dromgoole <gdromgoole@tier1engineering.com>
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* Loic Lacroix <loic.lacroix@savoirfairelinux.com>
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* Sandy Carter <sandy.carter@savoirfairelinux.com>
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* Gervais Naoussi <gervaisnaoussi@gmail.com>
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* Eugen Don <eugen.don@don-systems.de>
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* Jose Maria Alzaga <jose.alzaga@aselcis.com>
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* `Tecnativa <https://www.tecnativa.com>`_:
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* Ernesto Tejeda
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Trobz
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* Dung Tran <dungtd@trobz.com>
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Other credits
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~~~~~~~~~~~~~
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The development of this module has been financially supported by:
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* Camptocamp
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Maintainers
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~~~~~~~~~~~
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This module is maintained by the OCA.
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.. image:: https://odoo-community.org/logo.png
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:alt: Odoo Community Association
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:target: https://odoo-community.org
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OCA, or the Odoo Community Association, is a nonprofit organization whose
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mission is to support the collaborative development of Odoo features and
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promote its widespread use.
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This module is part of the `OCA/management-system <https://github.com/OCA/management-system/tree/14.0/mgmtsystem_nonconformity>`_ project on GitHub.
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You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
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