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Merge pull request #3993 from expsa/write_change 

change the actit
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mohammed-alkhazrji 2025-07-22 22:06:55 +03:00 committed by GitHub
parent 0618d0eb04 da8c652e08
commit af86df119d
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1 changed files with 0 additions and 125 deletions
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odex25_helpdesk/odex25_helpdesk/models/odex25_helpdesk_ticket.py
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@ -1093,128 +1093,3 @@ class odex25_helpdeskTicket(models.Model):
self.stage_id = draft_stage.id
else:
raise ValidationError(_("No draft stage found."))
def write(self, vals):
if vals.get('stage_id'):
new_stage = self.env['odex25_helpdesk.stage'].browse(vals['stage_id'])
if new_stage.is_close:
vals['is_submitted'] = True
return super().write(vals)
# def _resolve_next_stage(self):
# """Return the best next stage according to the following order:
# 1) If `next_stage` is set and unique -> use it.
# 2) If there are multiple -> take the first one that intersects with the team's stages.
# 3) If not set -> use the first stage with a higher sequence than the current one within the team.
# """
#
# self.ensure_one()
# if self.stage_id.employee_created:
# if self.partner_id != self.env.user.partner_id:
# raise ValidationError(
# _("You cannot proceed to the next stage because you are not the employee linked to this ticket."))
# if self.stage_id.manager_approved:
# employee = self.env['hr.employee'].search([('user_partner_id', '=', self.partner_id.id)], limit=1)
#
# if not employee:
# raise ValidationError(_("Employee not found based on partner_id."))
#
# if employee.parent_id.user_id != self.env.user:
# raise ValidationError(_("Only the employee's manager can approve this stage."))
# if self.stage_id.needs_approval:
# if self.stage_id.is_group_approver:
# group_ext_id = self.env['ir.model.data'].search([
# ('model', '=', 'res.groups'),
# ('res_id', '=', self.stage_id.group_id.id)
# ], limit=1).complete_name
#
# if not self.env.user.has_group(group_ext_id):
# raise ValidationError(
# _("Only members of the '%s' group can approve this stage.") % self.stage_id.group_id.name)
#
# else:
# if self.stage_id.user_id != self.env.user:
# raise ValidationError(_("Only '%s' can approve this stage.") % self.stage_id.user_id.name)
# if self.stage_id.next_stage:
# return self.stage_id.next_stage
#
# stages = self.team_id.stage_ids.sorted(key=lambda s: s.sequence)
# for st in stages:
# if st.sequence > self.stage_id.sequence:
# return st
# return False
# # --------------------------------------------------
# # Action Buttons
# # --------------------------------------------------
# def action_confirm(self):
# for ticket in self:
# next_stage = ticket._resolve_next_stage()
#
# if not next_stage:
# raise ValidationError(_("No next stage is configured for this ticket!"))
# ticket.stage_id = next_stage
#
# def action_rejection(self):
# self.ensure_one()
# rejection_stage = self.team_id.stage_ids.filtered(lambda s: s.final_rejection_stage)
# if rejection_stage:
# self.stage_id = rejection_stage[0]
# else:
# raise ValidationError(_("No final rejection stage is defined within the team's stages."))
#
# # --------------------------------------------------
# # Override write to mark is_submitted when closing
# # --------------------------------------------------
# def write(self, vals):
# if vals.get('stage_id'):
# new_stage = self.env['odex25_helpdesk.stage'].browse(vals['stage_id'])
# if new_stage.is_close:
# vals['is_submitted'] = True
# return super().write(vals)
#
# def _resolve_previous_stage(self):
# self.ensure_one()
# if self.stage_id.employee_created:
# if self.partner_id != self.env.user.partner_id:
# raise ValidationError(
# _("You cannot proceed to the Previous stage because you are not the employee linked to this ticket."))
# if self.stage_id.manager_approved:
# employee = self.env['hr.employee'].search([('user_partner_id', '=', self.partner_id.id)], limit=1)
#
# if not employee:
# raise ValidationError(_("Employee not found based on partner_id."))
#
# if employee.parent_id.user_id != self.env.user:
# raise ValidationError(_("Only the employee's manager can Previous this stage."))
# if self.stage_id.needs_approval:
# if self.stage_id.is_group_approver:
# group_ext_id = self.env['ir.model.data'].search([
# ('model', '=', 'res.groups'),
# ('res_id', '=', self.stage_id.group_id.id)
# ], limit=1).complete_name
#
# if not self.env.user.has_group(group_ext_id):
# raise ValidationError(
# _("Only members of the '%s' group can approve this stage.") % self.stage_id.group_id.name)
# else:
# if self.stage_id.user_id != self.env.user:
# raise ValidationError(_("Only '%s' can approve this stage.") % self.stage_id.user_id.name)
# if self.stage_id.previous_stage:
# return self.stage_id.previous_stage
# stages = self.team_id.stage_ids.sorted(key=lambda s: s.sequence, reverse=True)
# for st in stages:
# if st.sequence < self.stage_id.sequence:
# return st
# return False
#
# def action_back(self):
# for ticket in self:
# prev_stage = ticket._resolve_previous_stage()
# if not prev_stage:
# raise ValidationError(_("No previous stage is configured for this ticket!"))
# ticket.stage_id = prev_stage